Schermerhorn, Management 14e continues to offer the same balanced theory approach as with previous editions. Students need an active and engaged learning classroom environment that brings personal meaning to course content and the instructor’s course objectives. Schermerhorn communicates with students through rich, timely features and cases that bring management topics, theories, and concepts to life. The underlying goal is to translate foundation theories into lasting tools for students as they move beyond the classroom where their skills will be put to the test.
TABLE OF CONTENTS
Part One Management 1 Management, Managers, and Careers 1 1.1 Career Readiness Today 2 1.2 Organizations 7 1.3 Managers 10 1.4 The Management Process 14 1.5 Skills for Career Success 17 Management Learning Review: Get Prepared for Quizzes and Exams 21 Career Skills & Competencies: Make Yourself Valuable! 23 2 Management Learning Past to Present 26 2.1 Classical Management Approaches 27 2.2 Behavioral Management Approaches 30 2.3 Modern Management Foundations 36 Management Learning Review: Get Prepared for Quizzes and Exams 41 Career Skills & Competencies: Make Yourself Valuable! 43 3 Ethics and Social Responsibility 46 3.1 Ethics 47 3.2 Ethics in the Workplace 52 3.3 Maintaining High Ethical Standards 57 3.4 Social Responsibility 59 Management Learning Review: Get Prepared for Quizzes and Exams 64 Career Skills & Competencies: Make Yourself Valuable! 66 Part Two Environment 4 Environment, Technology, and Sustainability 69 4.1 The External Environment 70 4.2 Environmental Uncertainty and Value Creation 75 4.3 Technology and Innovation 77 4.4 Sustainability and Social Issues 80 Management Learning Review: Get Prepared for Quizzes and Exams 83 Career Skills & Competencies: Make Yourself Valuable! 85 5 Global Management and Cultural Diversity 87 5.1 Management and Globalization 88 5.2 Global Businesses 95 5.3 Cultures and Global Diversity 99 5.4 Global Management Learning 103 Management Learning Review: Get Prepared for Quizzes and Exams 105 Career Skills & Competencies: Make Yourself Valuable! 107 6 Entrepreneurship and New Ventures 110 6.1 The Nature of Entrepreneurship 111 6.2 Entrepreneurship and Small Business 117 6.3 New Venture Creation 120 Management Learning Review: Get Prepared for Quizzes and Exams 126 Career Skills & Competencies: Make Yourself Valuable! 128 Part Three Planning and Controlling 7 Data and Decision Making 131 7.1 Information, Data, and Analytics 132 7.2 Problem Solving and Managerial Decisions 136 7.3 The Decision-Making Process 141 7.4 Decision-Making Pitfalls and Creativity 147 Management Learning Review: Get Prepared for Quizzes and Exams 151 Career Skills & Competencies: Make Yourself Valuable! 153 8 Planning Processes and Techniques 156 8.1 Why and How Managers Plan 157 8.2 Types of Plans Used by Managers 161 8.3 Planning Tools and Techniques 165 8.4 Implementing Plans to Achieve Results 168 Management Learning Review: Get Prepared for Quizzes and Exams 171 Career Skills & Competencies: Make Yourself Valuable! 173 9 Control Processes and Systems 175 9.1 Why and How Managers Control 176 9.2 The Control Process 181 9.3 Control Tools and Techniques 184 Management Learning Review: Get Prepared for Quizzes and Exams 188 Career Skills & Competencies: Make Yourself Valuable! 190 10 Strategy and Strategic Management 193 10.1 Strategic Management 194 10.2 Essentials of Strategic Analysis 197 10.3 Corporate-Level Strategy Formulation 202 10.4 Business-Level Strategy Formulation 206 10.5 Strategy Implementation 209 Management Learning Review: Get Prepared for Quizzes and Exams 212 Career Skills & Competencies: Make Yourself Valuable! 214 Part Four Organizing 11 Organization Structures 217 11.1 Organizing as a Management Function 218 11.2 Traditional Organization Structures 220 11.3 Team and Network Structures 225 11.4 Organizational Designs 228 Management Learning Review: Get Prepared for Quizzes and Exams 233 Career Skills & Competencies: Make Yourself Valuable! 235 12 Organizational Culture and Change 237 12.1 Organizational Cultures 238 12.2 Multicultural Organizations and Diversity 243 12.3 Organizational Change 248 Management Learning Review: Get Prepared for Quizzes and Exams 255 Career Skills & Competencies: Make Yourself Valuable! 257 13 Human Resource Management 260 13.1 Human Resource Management 261 13.2 Attracting a Quality Workforce 266 13.3 Developing a Quality Workforce 271 13.4 Maintaining a Quality Workforce 274 Management Learning Review: Get Prepared for Quizzes and Exams 279 Career Skills & Competencies: Make Yourself Valuable! 281 Part Five Leading 14 Leading and Leadership Development 283 14.1 The Nature of Leadership 284 14.2 Leadership Traits and Behaviors 288 14.3 Contingency Approaches to Leadership 290 14.4 Personal Leadership Development 294 Management Learning Review: Get Prepared for Quizzes and Exams 299 Career Skills & Competencies: Make Yourself Valuable! 301 15 Individual Behavior 304 15.1 Perception 305 15.2 Personality 308 15.3 Attitudes 313 15.4 Emotions, Moods, and Stress 317 Management Learning Review: Get Prepared for Quizzes and Exams 320 Career Skills & Competencies: Make Yourself Valuable! 322 16 Motivation Theory and Practice 325 16.1 Individual Needs and Motivation 326 16.2 Process Theories of Motivation 329 16.3 Reinforcement Theory 335 16.4 Motivation and Job Design 337 Management Learning Review: Get Prepared for Quizzes and Exams 341 Career Skills & Competencies: Make Yourself Valuable! 343 17 Teams and Teamwork 345 17.1 Teams in Organizations 346 17.2 Trends in the Use of Teams 349 17.3 How Teams Work 352 17.4 Decision Making in Teams 360 Management Learning Review: Get Prepared for Quizzes and Exams 363 Career Skills & Competencies: Make Yourself Valuable! 365 18 Communication and Collaboration 368 18.1 The Communication Process 369 18.2 Improving Collaboration through Communication 374 18.3 Managing Conflict 377 18.4 Managing Negotiation 381 Management Learning Review: Get Prepared for Quizzes and Exams 385 Career Skills & Competencies: Make Yourself Valuable! 387 Management Cases for Critical Thinking 390 1 Trader Joe’s—Keeping a Cool Edge 390 2 Zara International—Fashion at the Speed of Light 391 3 Warby Parker—Disruption with a Conscience 392 4 Patagonia—Leading a Green Revolution 394 5 Harley-Davidson—Style and Strategy with a Global Reach 395 6 In-N-Out Burger—Building Them Better 396 7 Target—Missing the Bull’s Eye 397 8 Uber—Riding the Gig Economy 398 9 Electronic Arts—Inside Fantasy Sports 399 10 Dunkin’ Donuts—Betting Dollars on Donuts 400 11 National Public Radio—Many Voices Serving Many Needs 401 12 Gamification—Finding Legitimacy in the New Corporate Culture 402 13 RealRecruit—Protecting Student Athletes 403 14 Zappos—They Do It with Humor 405 15 Panera Bread—Growing a Company with Personality 406 16 Salesforce—Instant Praise, Instant Criticism 407 17 Auto Racing—When the Driver Takes a Back Seat 408 18 Snapchat—Snap the Story of the Moment 409 Self-Test Answers Glossary Endnotes Name Index Organizational Index Subject Index
NEW TO THIS EDITION
New approach throughout the text: Skills-based/Career Ready to help create an explicit link between the knowledge students will need in they the job market and the skills they must demonstrate. New end of chapter Career Skills & Competencies exercises
FEATURES
Critical Thinking and Active Learning: Features throughout each chapter, like Ethics on the Line, Facts for Analysis, and Management Cases for Critical Thinking engage students in timely examples, and applications of chapter material.
Integrated Learning Model: With frequent summaries and check-in points, the Integrated Learning Model helps students stay on track, review material and prepare for tests and quizzes.
Self-Reflection: A variety of opportunities for self-reflection exist in the text, especially with Learning About Yourself, the Management Skills and Competencies, Further Reflection Questions, Self-Assessments, Team Exercises and Career Situations.
An ever-expanding collection of previously administered exams, quizzes, and other assessment measures in a wide range of courses made available for current students as study aids.
Why should I use previously administered tests to study?
* become familiar with how material will be tested
* see the format of the test
* practice test-taking skills
* simulate a timed exam
* gain more experience with course content
·What is a SOLUTION MANUAL (SM)?
A Solutions Manual contains all the answers to the questions in the book with detailed explanations and examples.
· What is an INSTRUCTOR’S SOLUTION MANUAL (ISM) OR INSTURCTOR’S MANUAL (IM)?
An Instructor’s Manual is the guide that your teacher may use when making lesson plans and contain extra questions and answers, lab assignments, and more.
Note:
All solutions manual and Test Banks be in soft copy [Adobe Acrobat Reader (PDF )or Word format .Docx]
Best wishes, Student Saver Team , ================
